Privacy policy

Privacy Policy

Last updated: March 6, 2026

Welcome to Shop The Living Word. We operate this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services"). Shop The Living Word is powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understand how we collect, use, and disclose your information as described here.

Personal Information We Collect

"Personal information" refers to information that identifies or can reasonably be linked to you. It does not include anonymized or de-identified data. Depending on how you interact with us, we may collect or process the following categories:

Contact details — including your name, billing and shipping address, phone number, and email address.
Financial information — including credit/debit card numbers, payment account details, transaction details, and payment confirmation.
Account information — including your username, password, security questions, and preferences.
Transaction information — including items you view, add to your cart, wishlist, purchase, return, or cancel.
Communications — including any information you send us, such as customer support inquiries.
Device information — including your browser type, IP address, and other unique identifiers.
Usage information — including how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you — when you create an account, use the Services, contact us, or otherwise share your information with us.
Automatically through the Services — from your device via cookies and similar tracking technologies.
From our service providers — when they collect or process your information on our behalf.
From partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with the Services, we may use your personal information for the following purposes:

Provide, tailor, and improve the Services — to process orders and payments, manage your account, arrange shipping, handle returns, and personalize your shopping experience.
Marketing and advertising — to send promotional communications by email, text, or mail, and to show relevant ads based on your activity on the Services.
Security and fraud prevention — to authenticate your account, detect fraudulent or unauthorized activity, and protect the security of our Services.
Customer communication — to respond to your inquiries, provide support, and maintain our relationship with you.
Legal compliance — to comply with applicable laws, respond to legal requests, and enforce our policies.

How We Share Your Personal Information

We may disclose your personal information to third parties in the following circumstances:

With service providers and vendors — such as payment processors, IT providers, shipping partners, and cloud storage providers who support our operations.
With business and marketing partners — to deliver personalized advertising and marketing. Our partners use your information in accordance with their own privacy policies. You may have the right to opt out of targeted advertising.
At your direction or with your consent — such as when you use social media integrations or request third-party shipping.
With affiliates — within our corporate group.
In connection with a business transaction — such as a merger, acquisition, or bankruptcy.
For legal compliance — to respond to lawful requests, enforce our terms, or protect rights and safety.

Our Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your use of the Services in order to provide and improve them. Information you submit may be transmitted to and processed by Shopify and its sub-processors, who may be located outside your country of residence. To learn more about how Shopify handles your data, visit the Shopify Consumer Privacy Policy at https://privacy.shopify.com/en.

Third-Party Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information. Information shared on public or social platforms may be visible to other users without restriction.

Children's Data

The Services are not intended for use by children. We do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you believe a child has provided us with their personal information, please contact us and we will delete it. We do not knowingly sell or share personal information of individuals under 16 years of age.

Security and Retention

We take reasonable measures to protect your personal information, but no security system is completely impenetrable. We recommend avoiding unsecured channels when sending sensitive information. We retain your personal information for as long as necessary to maintain your account, provide Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

Right to Access / Know — request access to the personal information we hold about you.
Right to Delete — request deletion of your personal information.
Right to Correct — request correction of inaccurate personal information.
Right of Portability — request a copy of your data or its transfer to a third party.
Right to Opt Out — opt out of the sale or sharing of your personal information for targeted advertising purposes. You can exercise this right by visiting our opt-out link or by using the Global Privacy Control signal on your browser.
Communication Preferences — unsubscribe from promotional emails at any time using the unsubscribe link in our messages. Note that we may still send transactional or account-related emails.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before processing your request. You may also designate an authorized agent to make requests on your behalf. We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we handle your personal information, please reach out to us using the contact details below. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred to, stored in, or processed in countries other than your own. Where required, we rely on recognized legal mechanisms such as Standard Contractual Clauses to ensure adequate protection of your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised "Last updated" date. We will provide notice as required by applicable law.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Shop The Living Word Email: shopthelivingwordsupport@gmail.com